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TechStar Solutions has been in business since 2013, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Know Your Tech: A/B Testing

Know Your Tech: A/B Testing

A key component to effectively attracting your audience is to better understand their preferences. Even the most seemingly insignificant change, like changing the color of the buttons on your website, can have a major impact on how effective your materials are. Fortunately, through a process called A/B testing, observing the impact of these changes is somewhat straightforward.

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Tip of the Week: Why You Shouldn’t Just Kill Power to Windows

Tip of the Week: Why You Shouldn’t Just Kill Power to Windows

There’s a big difference between turning off any other appliance, like a stereo or a television, and turning off a computer. A computer takes much more time to shut down than your average device, but why is this the case? Is there a way to speed up this process? This tip will explain these processes and provide some ideas for how you can make this process much faster.

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Tip of the Week: Excel Features for the Power User

Tip of the Week: Excel Features for the Power User

As useful as a spreadsheet can be to convey information, they can be a little drab and disengaging if the full capabilities of Microsoft Excel aren’t understood and leveraged. For today’s tip, we’ll go over a few little-known and underutilized features that can help you create spreadsheets with both more style, and more utility.

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How to Be Selective when Picking a Backup Solution

How to Be Selective when Picking a Backup Solution

You literally never know when your data may be lost. It may be frightening to consider, but there are so many factors that could lead to you losing your data, ranging from an act of nature to user error. To counter this, you need to make sure your backup solution meets certain requirements. Today, we’ll review those requirements.

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Does Your Server Room Need Air Conditioning?

Does Your Server Room Need Air Conditioning?

You don’t need us to tell you that servers, workstations, and many other network components create a lot of heat from constant use. Servers in particular produce an incredible amount of heat, so much that they need to be kept in a climate-controlled room to ensure they don’t overheat and cause hardware failure. How can you make sure that your business’ servers are in an adequate environment to preserve your organization’s future?

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Tip of the Week: How to Improve Your Invoicing Processes

Tip of the Week: How to Improve Your Invoicing Processes

One of the most important considerations in any business is to ensure that payments are properly received and processed. Otherwise, you may as well not be in business at all. To help expedite this, we’re dedicating this week’s tip to creating a better, more effective invoice. Let’s get into it.

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Cybersecurity Requires Flexibility to Changes

Cybersecurity Requires Flexibility to Changes

Security is always changing due to the volatility of online threats and vulnerabilities. Things have changed so much over the past decade that solutions that worked back then are so outdated that they put your business at risk today. This brings into question what you should expect in the years to come. What are some of the threats that your business can expect to face in the future?

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Three Give-Aways that Your Security Approach Needs a Change

Three Give-Aways that Your Security Approach Needs a Change

It only makes sense that you would want only the best security for your organization. It’s natural to want to eliminate risk entirely. However, this simply is not a realistic viewpoint to take where your security is concerned, and it can even contribute to greater security issues as a company holds out for the best solution.

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Are the Apps on Your Device Safe?

Are the Apps on Your Device Safe?

It’s difficult to judge whether or not an app can expose your business to risk without first downloading it. Despite their best efforts, Google Play and the iTunes store can’t possibly identify every single malicious application out there. Unfortunately, you’re charged with taking the security of your mobile devices into your own hands, but thanks to Google Play Protect, this responsibility is a bit more mild.

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Tip of the Week: How to Write a Better Email

Tip of the Week: How to Write a Better Email

Writing an email is one of the most prevalent methods of communication in the business world, but it’s not as easy as you might think. There are considerable details and intricacies to mastering this art, and we’re here to help. By the end of this blog article, you’ll be armed with five tips to write the most effective email that you can.

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Tip of the Week: Got a Solid State Drive? Here’s How to Take Care of It

Tip of the Week: Got a Solid State Drive? Here’s How to Take Care of It

You may have purchased a solid state drive because of its many benefits over the hard disk drive. Although, if you want to get the most bang for your buck with a SSD, you’ll want to follow these best practices.

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Tip of the Week: What You Should Do After You’ve Cracked Your Phone’s Screen

Tip of the Week: What You Should Do After You’ve Cracked Your Phone’s Screen

A cracked screen can happen to anyone at any time. All it takes is bumping into someone or your grip slipping off of your device, and boom--cracked screen. In cases, such as this, what’s the best way to move forward?


The first step is accepting that you may have made a mistake and dropped the phone, but this doesn’t help you fix it. Here are six ways that you can approach your cracked-screen scenario.

Just Leave it Be
If you really don’t want to get a new device or look into ways to fix your phone screen, well… just leave it as it is. This is certainly an option if the screen still works fine, but it might be a bit annoying to deal with. One thing you can do is patch up the screen with a screen protector so that it doesn’t fall apart, and hope for the best. However, if the crack is on the outside and you’re scratching your fingers on it, the next choice might be worth looking into.

Try to Find a Replacement
Since everyone and their brother owns a smartphone these days, and they are often replaced before the devices themselves are unusable, you’ll have an easier time finding a spare than ever before. It’s often the case that if you find a suitable device, all you have to do is move the SIM card from the old device to the new one. Just keep in mind that your replacement device needs to be on the same carrier (a Verizon phone, for example, can’t be used on a Sprint network). If you are the owner of a business that likes to provide phones to your workers, ensuring that you have insurance covering the phone can be the best way to mitigate the cost of one of your people inevitably cracking the screen on their company-issued smartphone.

Gamble on a DIY Repair
If a second-hand smartphone doesn’t sound like something you’d enjoy, perhaps you could attempt to repair the device yourself. While there are plenty of YouTube tutorials for do-it-yourselfers, you’ll be taking a risk that you might otherwise be better off without. Therefore, only attempt to fix it yourself if you’re aware of the consequences and committed to accepting the results, even if it doesn’t work out your way. You can probably find a replacement screen on the Internet from sources like eBay, but it might be more complex of a job than you’ve bargained for.

Have Someone Fix the Screen
If you’d rather not take any chances with your device’s maintenance, you can try to find someone who is willing to do the job for you. In most cases, this means finding a local company that you can hire for the repair job. Sometimes the service provider itself will handle this, but more likely they would have to send it out for repairs. You want to avoid going through the manufacturer (unless you’d rather foot a pricey repair bill), so it’s best to reach out to your internal IT department or a trusted IT provider.

Trade or Sell Your Phone
If you know that you’re just going to buy a new phone anyway, you might be able to get a little bit of value out of your old device before it’s gone forever. Try trading in your phone or selling it to someone who’s willing to pay a little bit of extra cash for it. Just make sure that you eliminate any data located on the device before handing it over. If you don’t know how to do this, just give us a call and we’ll be happy to assist you.

Look for a Better Price
If you’re just going to purchase a new device, you can find unlocked smartphones online--often at a better price than their designated commercial value. Even better is that these devices aren’t held back by contracts, so wireless carriers aren’t a problem either. However, it’s important that you find a device that actually works. Look for sellers who have a good reputation for providing quality used products. Remember, every time you purchase a used device, you’re dealing with at least some sort of risk.

With smartphones being extremely important for communications and remote productivity, every business should be cognizant of solid smartphone practices. If you are looking to manage the role smartphones have on your network security, or, if you’d like to expand the role smartphones have in your business, you should talk to one of TechStar Solutions’s IT professionals. We can present solutions like mobile device management, allowing your business to take advantage of a comprehensive bring your own device policy. We also have lines on innovative ways to affordably improve organizational smartphone deployments. Call us today at (800) 424-3860.

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Banks Enact New Security Solutions to Safeguard ATMs

Banks Enact New Security Solutions to Safeguard ATMs

All across the United States, banks are rolling out ATM improvements to help boost the security of their members by utilizing mobile devices. While these measures will undoubtedly help, they aren’t enough to fix all of the vulnerabilities that ATMs suffer from without some vigilance on the user’s part.

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Disaster Recovery and Why it Matters to Pennsylvania Businesses

When you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal.

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Slow Computer? Increase your memory to boost computer Speeds

Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

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5 Tips for Saving Money on your IT

Saving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

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